Troubleshooting

1. An RPPT client stops flipping slides.

   • Check the directory of downloaded PowerPoint slides.

   • See if the server's messages are blocked.

   • Re-drag the display area.

   • See if the server or master is connected.

   • You may need to restart the client, the master or the server.

2. PowerPoint is not started by RPPT.

   • Unblock the server's message.

   • Try to restart the master or the client.

3. Animation doesn't work.

   • Are you using a mouse?

   • Have you downloaded all the movies/sound files that come along with the slides?

   • Have you run a slideshow after downloading and SAVED it?

   • Do you have the appropriated CODEC installed?

4. Remote Laser Pointer doesn't work.

   • The problem is most likely caused by the malfunction of the mouse event capture of the master.

   • Try doing a "drag and define" using the master.

   • If it still doesn't work, restart the master.