Outcomes for the QA Process

  • The aim is to improve the general quality of the Access Grids. This in turn will hopefully:

    • Improve the reliability of AG sessions.

    • Improve overall AG experience (good video, audio).

    • Provide an indication of high quality AGs Provide feedback to poor AG’s where improvement is required (it’s not about failing bad AG nodes).

  • Promote confidence when connecting to a new access grid node – if it has been Quality Assured, you know it should work and work well!

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